It happens. Sometimes your teams are simply too busy trying to keep up with chart reviews to analyze your KPIs or make CDI program improvements—and if one or more on your team is new to CDI, maximizing the potential of your program can be that much more difficult.
This program centers on the required core competencies necessary for CDI performance and optimal outcomes, with a focus on ChartWise 2.0 software as a foundation. Topics include:
Following a quick revisit of the basics, the program will also include:
Get guidance and feedback on specific CDI and coding scenarios, query writing, coding rules, and references from your own personal CDI Advisor. Available for an annual fee.
This program provides your stakeholders with an interpretation of your monthly ChartWise reports, complete with recommendations for improved performance. Available for an annual fee.
Your ChartWise CDI Advisor will hold monthly conference calls with your CDI manager to review the ChartWise reports in detail. Discussion and plans for improved processes and performance will be shared, along with next steps for implementation to drive program metrics. Available for an annual fee.
Twenty records will be reviewed each quarter that were touched by CDI staff, based on specific areas of your choosing such as certain at-risk DRGs, missed query opportunities, etc. Based on the results of each audit, a written report and two hours of web-based education will be provided to the CDI and coding teams. Available for an annual fee.
Your ChartWise CDI advisor will work with you to define and document best practice standards, processes, and protocols to create a manual that assists in driving CDI team performance. We’ll help you analyze and improve your CDI workflows and productivity standards to remove bottlenecks your CDI program is facing.
Your CDI Advisor will visit onsite to provide industry updates and spend time rounding on the units with each of your CDI team members. This type of feedback and education is a great way for your CDI team members to ask questions, get help with processes, drive overall program performance, and foster team morale.
Your CDI advisor will meet onsite with your physicians and senior administrators to educate and update them on your program and important CDI topics. Fully customized to the topics and audience you would like addressed, we will work with you to create an informative education experience that shares the program performance, updates, victories, areas for improvement and plans for the rest of the year.
“Your company really does demonstrate the highest level of customer service and other vendors could learn a lot from you. Thanks so much for all your hard work at Chartwise—it is appreciated (not to mention we love your product)!”
Stacy Anderson, Director of Health Information Management Department and MBA, RHIA Havasu Regional Medical Center
Havasu Regional Medical Center
“We increased reimbursement by $168,000 in the first month. You can track the difference with ChartWise.”
Sherry D. Fralick, BS, CTR, Coding and Data Quality Manager
“The ROI is hard to believe—but true! They didn’t believe me when I said it would pay for itself in 3 months. But it did!”
Sherry D. Fralick, BS, CTR, Coding and Data Quality Manager HIM Department
“ChartWise has made our reports better, and we’re better at reimbursement.”
Dovie Huebert, CDI Specialist and RN
If you’d like more information, want to schedule a one-on-one demonstration, or just want to let us know what you think, please fill out the form below and we’ll contact you as soon as possible.