WAKEFIELD, RI– ChartWise Medical Systems, Inc. (www.chartwisemed.com), the industry leader in Computer-Assisted Clinical Documentation Improvement (CACDI) software, is thrilled to announce that its ChartWise 2.0 solution received exceptional provider reviews in the recently published CDI industry report from KLAS entitled, “CDI Solutions 2015: Moving Closer to Documentation Completion.”
The pioneering CACDI software provider received a near-perfect score in the Overall Satisfaction- Software category with a rating of 94.6 out of 100. Furthermore, 93 percent of ChartWise customers reported being highly satisfied with the ChartWise 2.0 tool. Customers report that the automation provided by ChartWise has dramatically improved their documentation accuracy, case mix index (CMI), and clinical documentation specialist (CDS) productivity. The report also states that ChartWise’s CMI tracking has made them more aware of their CMI than ever before. According to the report, clients like the automated reporting, the format of the query process, and that the system is intuitive.
One user praised ChartWise’s software, declaring, “I have had nothing but a positive experience with ChartWise. The tool we purchased is the best fit for us and is financially within reach of our mostly community-based hospital system.”
Additionally, an HIM director reported, “Our clinical documentation specialists’ productivity has increased threefold since we implemented ChartWise CDI. We get through more charts now than we ever have, and we are able to look at additional diagnoses.”
The software’s intuitive design was cited as a differentiator along with the product’s strong querying capabilities. One director of medical records said, “ChartWise CDI is very intuitive. It gives us suggestions of things to query; the system’s logic has allowed us to do things like make our severity-of-illness data more accurate. The system gives us prompts and suggestions.”
ChartWise clients also lauded the ability of the ChartWise 2.0 software to increase CMI awareness and CDS productivity. When measuring the value of the software for CDS productivity and CMI, users reported a highly positive impact, with an 8.1 and 7.9 rating out of a possible 9.0, respectively. Solid query templates, easy-to-use tools and a seamless data flow contributed to the company’s positive reviews.
“The KLAS report is considered an especially important industry indicator for the ChartWise team because of the level of input they secure from the end-users—the people who can truly validate the quality of our product,” said Dr. Jon Elion, founder and CEO of ChartWise Medical Systems. “We pride ourselves on offering an innovative product that truly supports the user with quality reporting and user-friendly functionality. The fact that ChartWise has cultivated such a strong reputation within the industry for not only the quality of our product but also the level of our service is something that we take to heart and use as fuel to continue to be a pioneer in our field.”
ChartWise received similarly high marks in last year’s iteration of the KLAS report. For additional information about the ChartWise 2.0 product, please visit http://www.chartwisemed.com/products.
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