ChartWise CDI

BENEFITS

 
 

Roll over the challenges below to find out how ChartWise:CDI can
address your specific pain points.

Documentation is often ambiguous, non-specific, misstated, or simply absent.

It can be difficult to get the doctors to respond to queries in a timely fashion.

Queries do not always adhere to AHIMA guidelines.

Significant risk factors such as CHF or diabetes are not always documented.

Your reports are done manually, and do not always help to show the value of our CDI program.

It can be difficult to review every chart and admission.

Our built-in intelligent expertise guides the doctor and CDS toward a complete diagnostic picture, using lab data, medications and procedures to help find complications and additional diagnoses that have not been recorded in the doctors notes. The system-generated suggestions help identify possible diagnoses to query, resulting in more complete documentation. Create an electronic query in ChartWise:CDI, and the application will send the attending an email. The doctor logs in, and a few clicks later the response is recorded and the query is completed. If you prefer, you can still print the query and leave it for the doctor, entering the reply to capture the information. Avoid the risk of leading questions with AHIMA-conformant electronic query templates that help ensure compliance and consistency across your CDI program. Saved in pdf format, the queries are easily retrievable and auditable for both your internal QA program and outside auditors. Suggestions for additional diagnoses are automatically triggered from the lab data, medications and procedures, helping a CDS find complications that might have been overlooked and gone uncoded. Extensive on-demand reporting tools provide the documentation to support your program and gain visibility in your institution. Program impact, case mix index, response rates, complication rates, query reasons, and APR severity and mortality are among the included reports, available with a click of the button. ChartWise can help you review more admissions by making the process more efficient for you. With easy uploads of your patient data, query tracking, response capture, and email notification to doctors, there will be no more chasing down doctors, no looking for paper queries or sticky notes, and no forgotten charts.

 
ChartWise provides a truly interactive process between the clinical documentation specialist and the physician. Kimberly M. Hamdani RHIA, CCS, CCDS

Roll over the challenges below to find out how ChartWise:CDI can
address your specific pain points.

It can be difficult to provide the queries requested by RAC auditors.

The process to track queries and manage the daily caseload of the CDS team is inefficient, and benchmarking staff performance is difficult.

Knowledge is lost when there is CDS staff turnover, impacting the quality of the admission reviews.

Your process is paper-based and is not compatible with a fully electronic EMR system.

Inaccurate clinical documentation impacts many of your quality measures.

A lot of time and energy is spent in staff and physician training, often requiring repeat visits from expensive consultants.

AHIMA-conformant electronic queries and their responses are stored in the application as pdf documents, and are easily retrievable and auditable. ChartWise tracks the status of each electronic query, showing whether a response has been received and what that response was. It tracks the review history of each admission and reports on the productivity of an individual CDS or across your program. On-demand reporting also gives you insight into response rates, reasons for query, coding mismatches, and more. Intelligent expertise is built in to guide your CDI team. By providing diagnostic suggestions based on lab values, medications or procedures, the application helps train your new CDS by assisting them in finding the complications that have not been recorded in the doctors notes. On-line help and web-based training make learning the application fast and easy, helping to ensure a fast learning curve for new CDS staff. ChartWise:CDI gives you the flexibility to choose your own workflow and level of integration, whether paper-based, hybrid or fully electronic. Our queries can be printed out and placed in the chart for physician review, or they can be emailed for an electronic response. Either way, we support your EMR and Meaningful Use initiatives. Built-in intelligent expertise helps guide the doctor and CDS to provide a complete diagnostic picture that is supported by the medical evidence, and that provides the quality measure data needed for correct reporting. Let ChartWise:CDI translate the physician's clinical terms into the coder's diagnostic terms, without PowerPoint presentations and training sessions. The application will prompt for additional clarification, and will offer suggestions based on lab data, medications and procedures.

 
The web-based product, turnkey solution, and price for value combined to make 
this an easy decision for senior executives. Starla Stavely-Dill RHIA, HIM Director at Jennie Stuart Medical Center

Roll over the challenges below to find out how ChartWise:CDI can
address your specific pain points.

Incomplete documentation can cause inaccurate coding.

It is difficult to prove the ROI of your CDI program due to costly additional training, consulting and software upgrades.

Outlier patients are difficult to identify during admission.

Increasing demand on CIO to support EMR and Meaningful Use with lower budgets

ICD-10 is coming and it is going to be time consuming and expensive to upgrade.

There is often insufficient documentation for RAC audits.

Our built-in intelligent expertise guides the doctor and CDS to provide a complete diagnostic picture, finding the procedures, complications and additional diagnoses that have not been recorded in the doctors' notes. The information that is gathered provides the consistent documentation and medical evidence needed to support your billing. Let ChartWise:CDI train your staff with on-line help and web-based training, at no additional charge. On-demand reporting of case mix index and financial impact reports show real-time results of your CDI program, including staff and chart review productivity metrics. Our annual subscription fee lets you know what your program costs will be up front, with no need for return consulting engagements and their hidden costs. As a web-based program, upgrades - including ICD-10 - are included in your subscription fee. Our reporting tools help to identify the patients that are exceeding their expected length of stay. Finding these outliers earlier in their admission helps you can mobilize the resources needed to be able to discharge sooner. AHIMA-conformant queries and the doctors responses are stored in the application for easy retrieval at any time. The documentation gathered in the application provides the medical evidence needed to support your final coding, giving you proper substantiation during a RAC audit. Take your CDI program fully electronic and support your EMR and Meaningful Use initiatives with our electronic queries and query tracking, on-demand reporting and complete visit documentation. As a web-based application, ChartWise:CDI runs on any modern web browser with no software to download onto your computers and no upgrades to worry about. ChartWise:CDI has been designed from the beginning with ICD-10 in mind. It is flexible enough to be able to handle the upgrade easily and seamlessly. More importantly, the upgrade will be at no additional cost to you.

 
I want to thank you and your team for all the support and help you have provided us. I have never seen a company be as diligent and supportive as ChartWise. Starla Stavely-Dill RHIA, HIM Director at Jennie Stuart Medical Center

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